How To Easily Fix Error Code 775 DirecTV

Error 775 Code DirecTV

Here I am going to discuss how to easily fix error code 775 on DirecTV. So, if you are facing the problem, you are now in the right place.

On a DirecTV, when an error occurs, it will normally display the error code. DirecTV shows the error code so that it will be easier for the users to apply the best solution. There are many kinds of error that might happen, but this time I am going to focus on the error code 775 DirecTV because this is the most common error that users encounter.

Error code 775 is a picture related error. When it happens, the users will only see a static picture on the screen or not moving or frozen. In worse cases, users will see nothing at all or find it blank on the screen.

How can error 775 on DirecTV occur? Well, the main reason behind this error is the communication problem between your DirecTV receiver and the satellite dish. The communication problem can happen due to several things. For example, cable connection and loose connection problem.

Best and Easy Way to Fix Error Code 775 Problem on DirecTV

As previously mentioned, I am going to discuss several most recommended methods to easily fix error code 775 on DirecTV. So, here below are for your reference:

Contact the DirecTV Provider Contact Service

This method is the easiest way you can do when you are desperate to see the error code 775 on DirecTV you are using. Even so, it is only for you who are unwilling to make a little dirt on your hand. Why so? Because this seems to be for you who have no effort to fix the error by your hand (or maybe you do not have time to do self-checking to your device).

DirecTV Contact Center
DirecTV Contact Center

You can simply call the DirecTV service provider and tell them if you are facing error code 775 on the DirecTV and they will come to visit and check it for you. For your reference, here is the contact number you can reach to get the help:

  1. DirecTV Customer Support: 1-800-531-5000
  2. Technical Support: 1-800-288-2020

This method is only recommended only after you do all the below-suggested methods by yourself but the error remains.

Wait for the Storm to Pass

Some people say that they often experience the error code 775 DirecTV during the rainy season. Similar to error code 771, sometimes natural situations can indeed lead to connection interference. In this kind of situation, the storm may cause an unstable connection between the satellite dish and the receiver. That is why the error code 775 occurs on the DirecTV service.

So, what can be done? If you are having this kind of experience, the only thing you can do is to wait until the weather is back to normal again. When the weather is normal and the storm has gone, the connection shall be back to normal. Therefore, you will be able to watch your favorite program on your DirecTV provider again.

Ensure the Connection of Your Receiver is Set Properly

Sometimes the DirecTV error code 775 is due to improper cable configuration that leads to unstable connection. Also, the loose cable connection will cause the problem. Therefore, to ensure that your receiver and cable are properly set, connected, and configured, please do the below steps:

  1. Turn Off the DirecTV and check the DirecTV receiver cable (see on the backside of the receiver).
  2. Make sure that all the cables are well-plugged and they are not loose.
  3. Turn ON the TV and see whether the error is solved
Direct TV Receiver Cable Plug
DirecTV Receiver Cable Plug

Check The Swim Power Inserter

Aside from the DirecTV receiver and satellite dish, some people also use the swim power inserter. Based on the experience, the error code 775 DirecTV also occurs because the swim power inserter does not work properly.

Swim Power Inserter for DirectTV
Swim Power Inserter for DirecTV

The swim power inserted installation configuration is connected to the DirecTV satellite dish through a cable. Additionally, it also needs a power source to plug to be able to function. Therefore, please ensure that the swim power device is working with the correct installation and configuration.

In case you have checked it and found it on but still seeing the error code 775 DirecTV problem, maybe you need to restart the swim power. To do it, please follow the below steps.

  1. Turn off and unplug the swim power inserter from the power source. Wait for a while (30 – 40 seconds).
  2. After that, plug the swim power inserter to the power source and turn it on again.
  3. Also, make sure that all the cables are well-connected properly.
  4. By doing this, the error code 775 problem should be resolved.


Facing error problem when you are about to watch your favorite program must be annoying. Therefore in here, I share some methods that you can do to fix the error code 775 DirecTV for your reference.

There are some methods that you can do to fix the direcTV error, but when it comes to a natural cause like the storm all we can do is to wait until it is gone. So hopefully by doing the above suggestions you will fix and solve the error you face so that you can watch your favorite program peacefully.

Apart from this, if you are Hulu user and experiencing Hulu error code 5005, please check this article.

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